Our Odoo support services are available to customers who have implemented Odoo with our team, as well as businesses seeking commercial support, subject to a thorough analysis of their existing database.

We handle a wide range of issues, including technical problems, functional queries, customization requests, system optimizations, and more.

We always strive to provide prompt responses and aim to address all support requests as quickly as possible. Our standard turn around time is 24-48 hours. Such availability ensures that your concerns are addressed without delay.

Yes, ongoing complimentary support of limited period is part of our service for customers who have implemented Odoo with us. However post completion of period our customer can avail our maintenance plan to continue availing our support. This ensures your system continues to run smoothly and efficiently.

Absolutely. Our team can assist with customizations and new developments to tailor Odoo to your specific business needs and improve its functionality. However any change request or new requirement will not be included in the complimentary support. For more details please contact info@risheev.com.

You can request support by contacting us via email at info@risheev.com or by calling our support number at (+91) 9601499553. Our team is ready to assist you with any issues or questions you may have.

Yes, we provide ongoing training and required documentation as part of our support services to ensure your team will become proficient in using Odoo effectively.

Firstly, Our commercial support involves a thorough paid analysis of your existing Odoo database to tailor our services to your specific needs. This ensures that we can provide the most effective and efficient support possible.